Workplace Literacy

Workplace Literacy

Literacy and numeracy skills are the foundation of a successful workplace.


 

Reading and writing skills are essential in most workplaces for effective communication,
problem-solving, and adapting to changes.

Ninety-three percent of employers reported that poor literacy and numeracy
impact their businesses, particularly when workers struggle to transfer skills from education to the workplace.

As workplaces rapidly evolve and become more technologically advanced,
literacy skills such as language proficiency, reading, writing, problem-solving, math, and IT are increasingly vital.

 

Literacy Support for Employers

Improving the foundational skills of staff through workplace training and education will benefit workers, their families, your business and the economy alike.

Read Write Now have been offering adult literacy training for over 45 years to support Western Australian workplaces.

Our free adult literacy training assists employers with building the skills of their workforce. Literacy training can be delivered via in-house, off-site or one-on-one and it can focus on reading, writing and numeracy skills or be part of other skills training.

For further information, call us on 1800 018 802 or email.

Benefits for Employers

Read Write Now’s literacy training improves workers’ literacy and numeracy skills resulting in better productivity, efficiency and compliance through:

  • Better use of time and resources
  • Improved teamwork and communication
  • Reduced in waste and errors
  • Safer work practices
  • Improved documentation and quality control
  • Better customer service
  • Greater capacity to manage change
  • Greater staff confidence and capability
  • Lower turnover and
  • Increased understanding and fulfillment at work.
Ways to Take Action

It is important to recognise, identify and address literacy gaps in the workforce as early as possible. However, employees who need literacy support are often reluctant to talk about it and do not want to be singled out for special treatment. The best approach is one that involves all workers, emphasising the importance of continually updating these skills.

Examples of literacy skills that are important to refresh regularly are:

  • Confirming the understanding of the audience
  • Using simple, plain English
  • Providing training materials in different formats
  • Reviewing internal systems and processes
  • Documenting current workplace skill requirements
  • Working with a third party or training providers
  • Developing inclusive, non-threatening skill building solutions and
  • Providing workforce feedback.
  • To speak to someone to discuss your business’s needs, call us on 1800 018 802 or email.